Speaking of experience, we at GroovyTek recently surpassed a significant bench mark in terms of our training experience. We provoded over 10,000 hours of In-Home personal technology training sessions!
We have learned a great deal by conducting so many sessions over the past three years, and believe we now have a solid grasp on topics of interest as well as common areas of concern.
Over the years, we have had countless clients ask if we could simply help them answer a few quick questions, or take a look at a pressing issues they were having on their devices without having to coordinate schedules to send a trainer to their home.
Well now we can, we are excited to offer GroovyTek sessions live over the phone.
So, if you are interested in connecting with GroovyTek for help with a pressing concern or question, think about giving our new over-the-phone service a try. Sessions are broken down in 30-minute increments and we are able to answer questions and address concerns. We can even take a look at what is happening on your computer!
Why Groovy Over the Phone?
Easy and convenient scheduling. (same day service available)
Save over half vs in-home service.
Same service, same trainers, same patience and respect.
Get your issues fixed or questions answered quickly.
I have had two great sessions with GroovyTek. And finally I have learned to use my smartphone calendar ! I'm looking forward to my next session
Highlands Ranch, CO
Excellent help from our GroovyTek trainer. He spent an hour explaining issues that I was confronted with, on my computer, and corrected all my issues and problems. He was concise, knowledgeable and forthright and I will call on him and GroovyTek again whenever I need help and support. I highly recommend GroovyTek services!
Very impressed with my trainer’s ability to provide thorough explanations and demonstrations. I have confidence now in knowing how to manage my photos, videos, and documents. I received my money’s worth of valuable instruction.
I'm very pleased with my session today with GroovyTek. My trainer was able to fix both my computer and my printer (problems with both) and instructed me on how to correct the issues if they occurred in the future. We also made plans for my next session. I find GroovyTek sessions extremely helpful and convenient since they are in my home.
My tech is patiently bringing me (at age 79) into the computer age. I am so glad that I found him through GroovyTek. What a wonderful gift!
I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
I had a serious issue with my bank website not being secure. This was a very technical problem. I used the Remote Session option to get help. My GroovyTek trainer kept at it until we finally resolved the issue.
Today was my first experience with GroovyTek and it was extraordinary. I learned so much over the course of the hour AND as importantly fixed the problem I was having. The trainer was intelligent and friendly. All support was given in a very collaborative way. I am looking forward to this partnership.
Colorado Springs, CO
A wonderful service in every aspect from calling in to set up an appointment with Groovytek and follow ups as well as the fabulous help, patience and expertise of the tech who came to the house to work with me with my computer issues. I would highly recommend GrooveyTek for all your computer needs! Thanks so much!
I was just delighted and on my way to practice new found skills. My trainer was on time, friendly, knowledgeable, and very patient with this little old lady (age 78). I didn't have to take notes to remember - he recorded it on his tablet and sent me a copy to download so I have my instructions, step by step. So pleased with the service and the follow-up.
Colorado Springs, CO
It is comforting to know if you have technical problems there is a Hands On source to get help. These trainers listen to your problems, find solutions and work with you until you understand the solution, their patience is outstanding. This is a great way to not only solve problems but to learn about the ever-changing world of technology; there are class presentations, small group gatherings or one-on-one in your home with kind , friendly, people.
I was so pleased to find GroovyTek. Although I am pretty tech savy in some areas there are others where I need help. GroovyTek has helped me fill in that gap of information. I made an appointment to help me sync my devices and also help me learn how to organize my photos. The trainer was knowledgeable and able to explain things very clearly.
I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!
GroovyTek did a great job! My trainer was on time, professional and she solved my slow computer. Great job, GroovyTek! I will use your services again.
GroovyTek has helped me, a 65 year old, learn how to do all sorts of things on my computer that I did not know about before. I had no one else to ask, and they have rescued me. It's so great to have a polite, friendly, knowledgeable person come to my house and teach me. What a wonderful service!