Now, more than ever, the use of new technology is heralded as the solution to many issues. That being said, the reason we started GroovyTek eight years ago remains relevant. Everyone wants to use technology more and more to adjust to the changing times. But the question remains—where can you turn for patient and respectful guidance while navigating your technology?
We believe our "Over the Phone" or remote sessions can play a huge part in helping folks feel connected and prepared during these uncertain days.
"Over the Phone" or remote sessions provide you with a live one-on-one experience with a patient, kind personal technology trainer. Our trainers have conducted thousands upon thousands of in-home and over the phone sessions. They know exactly what they're doing and how to help you. Even better, they're ready to be of service and help you while you're at home today.
Our patient, respectful trainers have logged over ten thousand hours assisting clients with a wide range of issues. Whether you'd like a quick consultation or remote assistance, our over-the-phone sessions can make a big difference. Even if you've never sent a text, or have used computers extensively, our trainers can help with your individualized technology goals.
“I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing
as well. My biggest problem had been just having technicians telling me what to do, I was not able to remember as much after the session. Today, Derrick showed me what my problem was and how it could be solved. All this in 30 minutes!
What a way to go!”
- Cassandra Massey
We believe our "Over the Phone" or remote sessions can play a huge part in helping folks feel connected and prepared during these uncertain days.
