Speaking of experience, we at GroovyTek recently surpassed a significant bench mark in terms of our training experience. We provoded over 10,000 hours of In-Home personal technology training sessions!
We have learned a great deal by conducting so many sessions over the past three years, and believe we now have a solid grasp on topics of interest as well as common areas of concern.
Over the years, we have had countless clients ask if we could simply help them answer a few quick questions, or take a look at a pressing issues they were having on their devices without having to coordinate schedules to send a trainer to their home.
Well now we can, we are excited to offer GroovyTek sessions live over the phone.
Online Membership: No matter where you are, an online membership ensures GroovyTek can help.
So, if you are interested in connecting with GroovyTek for help with a pressing concern or question, think about giving our new over-the-phone service a try. Sessions are broken down in 30-minute increments and we are able to answer questions and address concerns. We can even take a look at what is happening on your computer!
Why Groovy Over the Phone?
Easy and convenient scheduling. (same day service available)
Save over half vs in-home service.
Same service, same trainers, same patience and respect.
Get your issues fixed or questions answered quickly.
GroovyTek did a great job! My trainer was on time, professional and she solved my slow computer. Great job, GroovyTek! I will use your services again.
Today was my first experience with GroovyTek and it was extraordinary. I learned so much over the course of the hour AND as importantly fixed the problem I was having. The trainer was intelligent and friendly. All support was given in a very collaborative way. I am looking forward to this partnership.
I had a serious issue with my bank website not being secure. This was a very technical problem. I used the Remote Session option to get help. My GroovyTek trainer kept at it until we finally resolved the issue.
I have been very pleased with the IT trainers from GroovyTek who have been to my house. They were very helpful!
I think your service is great! I have used it, and I booked 2 sessions for my 83-year old husband who bought himself a new Ipad, but didn't know how to use it. He's been ill, so it was a great help that you came to the house. Thanks for the service.
A wonderful service in every aspect from calling in to set up an appointment with GroovyTek and follow ups as well as the fabulous help, patience and expertise of the tech who came to the house to work with me with my computer issues. I would highly recommend GrooveyTek for all your computer needs! Thanks so much!
My tech from GoovyTek has been terrific. He is patient, knowledgeable, and explains things really well. I enjoyed learning new tools and features on my smart phone and computer. They have made doing things a lot easier and more enjoyable.
I'm very pleased with my session today with GroovyTek. My trainer was able to fix both my computer and my printer (problems with both) and instructed me on how to correct the issues if they occurred in the future. We also made plans for my next session. I find GroovyTek sessions extremely helpful and convenient since they are in my home.
My tech is patiently bringing me (at age 79) into the computer age. I am so glad that I found him through GroovyTek. What a wonderful gift!
I had a session with GroovyTek over the phone today. It was extremely helpful to me because I was able to see everything that he was doing on my computer as he was talking. I was then able to follow his actions to do what he was doing as well. What a way to go!
I have always had the best computers that Apple offered, but the problem was that I never knew how to use them. Thanks to my GroovyTek trainer, my tech skills have increased exponentially and I am feeling more competent and confident with each lesson.
Spectacular people. Knowledgeable, professional, customer focused and easy to work with. I have used their services a couple of times (because I am over 40) and they are great to work with.
I was so pleased to find GroovyTek. Although I am pretty tech savvy in some areas there are others where I need help. GroovyTek has helped me fill in that gap of information. I made an appointment to help me sync my devices and also help me learn how to organize my photos. The trainer was knowledgeable and able to explain things very clearly.
Outstanding trianers with expertise and a lot of patience at a fair price. I have used them for two years and they have given me a much better understanding of the in's and outs of how to use many aspects of my computer. It is a pleasure to have them come to my home and work on my own computer problems.
I was just delighted and on my way to practice new found skills. My trainer was on time, friendly, knowledgeable, and very patient with this little old lady (age 78). I didn't have to take notes to remember - he recorded it on his tablet and sent me a copy to download so I have my instructions, step by step. So pleased with the service and the follow-up.